Frequently Asked Questions
1. What insurances do you accept? What are some of the common conditions treated?
Physical Therapy is covered by most health insurance plans and we accept referrals from physicians, chiropractors, and podiatrists. We will be happy to call your insurance company to determine the extent of your coverage. We are in network with nearly all major insurances as well as worker's compensation, Medicare, and auto insurance. We are contracted with John Muir HMO.
Not necessarily. With the recent passing of CA Assembly Bill 1000, you can be seen by a physical therapist for 12 visits or 45 days without the need of a referral from your doctor. This bill allowed Californians much easier access to physical therapists and now all 50 states allow patients direct access. We still do accept all referrals from MDs, DOs, chiropractors, and podiatrists.
You should bring a prescription for physical therapy from your doctor if you have one, X-rays, the MRI or CT scan report if you have it, and your insurance card. Please arrive 15 minutes before your appointment time to complete the necessary paperwork, or download the required New Patient Forms and bring these completed forms to your initial visit.
On your first visit, a licensed physical therapist will do an evaluation. This is a thorough assessment of overall posture, range of motion, strength, flexibility, and mobility. After the evaluation, your therapist will discuss their findings with you and then develop a rehabilitation program to help attain the goals you will set together to get back to optimal function. This program will include how your therapist will facilitate improvement (manual therapy, exercises, and modalities if necessary) as well as what you can do on your own.
You should wear comfortable clothing and shoes. If we are treating an extremity we will need to expose the area. For neck and back injuries we may also need to expose the area for evaluation and treatment procedures. We do provide gowns and private changing areas, if needed.
In most cases, we will bill your insurance company for your treatments. If a deductible, co-pay, or co-insurance are part of your plan, payment is expected at the time of service. We also have affordable cash pay programs. Additionally, we accept cash, check, Visa, and MasterCard.
Spine : low back pain, radiculopathy, arthritis/degeneration, stenosis, sciatica, bulging/herniated/slipped disc, sprains/strains, facet syndrome
Upper Extremity : shoulder bursitis/tendonitis/impingement, frozen shoulder/adhesive capsulitis, rotator cuff injuries, unstable shoulder/history of shoulder dislocations, labrum tears, elbow tendonitis, carpal tunnel syndrome
Lower Extremity : hip bursitis, IT band syndrome, knee ligament sprains, muscle strains, meniscal tears, neuromas, plantar fasciitis, heel spurs, Achilles tendonitis
Postoperative rehabilitation :
· Joint Replacement: shoulder, knee, hip
· Spine: laminectomy/discectomy, spinal fusion
· Shoulder: rotator cuff repair/labral repair
· Knee: meniscal repairs, ACL reconstruction